Register

If this is your first visit, please click the Sign Up now button to begin the process of creating your account so you can begin posting on our forums! The Sign Up process will only take up about a minute of two of your time.

Results 1 to 7 of 7
  1. #1
    Senior Member rosland's Avatar
    Join Date
    Jul 2003
    Location
    Norway
    Posts
    1,944
    Member #
    2096
    I'm strugglin' to keep this short.

    My wife has messed up her PC by installing crap from chat pals.
    The printer (among other services) has stopped working.

    As all inhouse printers are network printers (connected to a printer server and not a local machine) she needs the TCP/IP protocol to work.

    The error she was getting was that spooler service had encountered a pressing errand from outer space, and had to shut down.

    I found (through the help of a fellow WDF staffer) a MS tool that incorporates all tools of XP and SERVER 2003. It had a "spooler clean out" function that fixed the problem. Now there's no warning anymore, and spooler service is up and running.

    However, if I try to add a new printer, and try to choose a TCP/IP port, that option is now missing (see attached picture).
    (The picture is from a Norwegian operating system, but the window itself should be familiar to anyone Win-savvy)

    How can I reinstall that option?

    I've trawled the MS trouble shooting bank and local help files...NOTHING.

    I called support (OEM machine), he collapsed!

    How the *#1@ do I reinstall that option?

    BTW, all else is fine (Meaning everything else that requires TCP/IP protocol runs fine, including internet and intranet tasks)
    Attached Images Attached Images
    S. Rosland

  2.  

  3. #2
    Senior Member filburt1's Avatar
    Join Date
    Jul 2002
    Location
    Maryland, US
    Posts
    11,774
    Member #
    3
    Liked
    21 times
    Can you just do a system restore from a point before it screwed up?
    filburt1, Web Design Forums.net founder
    Site of the Month contest: submit your site or vote for the winner!

  4. #3
    WDF Staff Wired's Avatar
    Join Date
    Apr 2003
    Posts
    7,663
    Member #
    1234
    Liked
    141 times
    un/reinstall TCP/IP.
    The Rules
    Was another WDF member's post helpful? Click the like button below the post.

    Admin at houseofhelp.com

  5. #4
    Senior Member rosland's Avatar
    Join Date
    Jul 2003
    Location
    Norway
    Posts
    1,944
    Member #
    2096
    I tried "restore" to no avail.
    _______

    Wired, I tried "install Windows components", and ticked off "simple TCP/IP". After rebooting, it added another option to the "port type", namely 'LPR'? (I know it's the standard parallell port, but that option is not on any of my other machines when I select the "create own port" option.

    The "simple TCP/IP" option did not install TCP/IP again (?)

    Or is there another procedure?
    S. Rosland

  6. #5
    WDF Staff Wired's Avatar
    Join Date
    Apr 2003
    Posts
    7,663
    Member #
    1234
    Liked
    141 times
    What OS?
    The Rules
    Was another WDF member's post helpful? Click the like button below the post.

    Admin at houseofhelp.com

  7. #6
    Senior Member mixu's Avatar
    Join Date
    Aug 2003
    Posts
    217
    Member #
    2815
    My hunch is that you need to go to Control Panel->Network Connections->(right click on connection) Properties

    and check out (uninstall/reinstall) the following two protocols: "File and Printer Sharing for Microsoft Windows" and "Internet Protocol (TCP/IP)"/.

  8. #7
    Senior Member rosland's Avatar
    Join Date
    Jul 2003
    Location
    Norway
    Posts
    1,944
    Member #
    2096
    OS: Win XP (OEM version, no Win CD but all sys files on C drive (i386 folder))

    __

    I tried to remove and reinstall TCP/IP on the active network connection, no change. I haven't tried "File and Printer Sharing for Microsoft Windows" though. I'll try that when I get back home and let you know how it works out.
    S. Rosland


Remove Ads

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
All times are GMT -6. The time now is 12:41 PM.
Powered by vBulletin® Version 4.2.3
Copyright © 2020 vBulletin Solutions, Inc. All rights reserved.
vBulletin Skin By: PurevB.com