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  1. #1
    Member
    Join Date
    Aug 2005
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    10945
    In addition to the regular cost of services that the client must pay in order to get his/her web site up and running, what specific tasks or circumstances should web designers charge the client for? The only situation I'm familiar with is when the client is late with his/her delivery of information.

    My last project went over the 40 estimated work hours because my contact took an incredibly long time to deliver his photographs and paragraphs of text to me. A full month passed, but fortunately I had protected myself at the very beginning because my contract stated that "any delays on the progress of work, due to the client will be subjected to additional hourly charges of labor and thus will affect the final cost of the project". So once I received the information and the ball was rolling again, I added the 2 hours spent on the additional work X my hourly rate, to the original cost.

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  3. #2
    Senior Member planetgman's Avatar
    Join Date
    Jun 2005
    Posts
    569
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    10406
    Content management.
    As you have found out, customers are terrible at getting content to you in the format you ask.
    It doesn't matter if you sit down and say here is what I need.........they always think that content is not important or worth spending their time on.
    So, as long as you put in your contract the specific content they need to provide and the format to provide it, then you can charge for that when they don't deliver what they are supposed to (and when they are supposed to).

    Also, don't forget to let them know there are additional charges beyond what you discuss and agree to. Meaning it is one thing to tweak something you agreed to, but it is another to change everything.

    You did good to cover yourself, most people learn the hard way (as I did first starting out 4 years ago).
    Good luck.......
    GMan

  4. #3
    Member
    Join Date
    Aug 2005
    Posts
    87
    Member #
    10945
    I could also charge for an additional item that the client wants on his/her website. On another web designer's portfolio, I saw base prices for a Flash webpage, Flash intro, url links, Flash Video player, etc. Unlike this web designer, I will not publicly display my prices. Instead I will have a price sheet (included with my brochure, resume, and other information) to give to the client. That way they could look on the "menu" and order up 2 extra web-links or 3 additional pages for $____________.


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