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  1. #1
    Junior Member ZingObee's Avatar
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    Greetings fellow website designers

    I am admittedly somewhat new to site design and have uploaded the index.html file to my host server.

    When I go to open the site from my browser by typing in the url, it gives me a 404 error.
    When I type in the website name/index.html, it brings up the website.

    What folder does the index.html need to be in so that it brings up the site without users having to type: www.xxxxxxx.com/index.html?

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  3. #2
    Unpaid WDF Intern TheGAME1264's Avatar
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    The folder you have it in now. It sounds like you have it uploaded correctly, but it's a server configuration issue.

    Try renaming index.html to index.htm (no L). and see if that works. You can also try default.html and default.htm, although those are longshots. If so, index.html is not considered a default page for your website. If not, you'll have to contact your site's host and let them know the issue.

    Either way, it doesn't sound on the surface like you did anything wrong.
    Harmonic likes this.
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  4. #3
    Senior Member Harmonic's Avatar
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    place index.html in the public_html folder

  5. #4
    Unpaid WDF Intern TheGAME1264's Avatar
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    I think he already would have done that. Otherwise, index.html wouldn't have showed up in a browser, would it?
    If I've helped you out in any way, please pay it forward. My wife and I are walking for Autism Speaks. Please donate, and thanks.

    If someone helped you out, be sure to "Like" their post and/or help them in kind. The "Like" link is on the bottom right of each post, beside the "Share" link.

    My stuff (well, some of it): My bowling alley site | Canadian Postal Code Info (beta)

  6. #5
    Senior Member Harmonic's Avatar
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    When I type in the website name/index.html
    You're right TheGame, missed that! Could a .htaccess file be messing with the directories?

    Try TheGames's suggestion of default.html or even try home.html
    Worth a shot trying.

  7. #6
    Unpaid WDF Intern TheGAME1264's Avatar
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    Oh yeah. Home too. (Not a Linux guy.)
    If I've helped you out in any way, please pay it forward. My wife and I are walking for Autism Speaks. Please donate, and thanks.

    If someone helped you out, be sure to "Like" their post and/or help them in kind. The "Like" link is on the bottom right of each post, beside the "Share" link.

    My stuff (well, some of it): My bowling alley site | Canadian Postal Code Info (beta)

  8. #7
    Junior Member ZingObee's Avatar
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    Quote Originally Posted by TheGAME1264, post: 198373
    Oh yeah. Home too. (Not a Linux guy.)

    I did all the possible variations and finally filed a ticket on it. They went in and studied the situation and said that the htaccess was entered wrong, which, oddly, I had done, to the T, exactly like their tutorial video said to set it up.

    Oh well, its working now. I appreciate your suggestion to just get help. lol .. Your input and suggestions were much appreciated!!

  9. #8
    Unpaid WDF Intern TheGAME1264's Avatar
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    If you can, keep the old .htaccess file (rename it to something else), download the new one, and compare the two. Maybe you'll see your mistake (if you made one).
    If I've helped you out in any way, please pay it forward. My wife and I are walking for Autism Speaks. Please donate, and thanks.

    If someone helped you out, be sure to "Like" their post and/or help them in kind. The "Like" link is on the bottom right of each post, beside the "Share" link.

    My stuff (well, some of it): My bowling alley site | Canadian Postal Code Info (beta)

  10. #9
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    im new in designing. but i didnt encounter that problem. what is your server host?

  11. #10
    Junior Member ZingObee's Avatar
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    I am with bluehost. Their support seems fast, friendly and obliging...


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