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  1. #1
    Junior Member
    Join Date
    Jan 2013
    Member #
    Hi all,

    I am very very new to the web design malarky. I have just designed my first basic site on Photoshop and was about to start moving things over onto Dreamweaver...I have my hosting set up for two years but when I went to set up my FTP and kept getting an error message. I have checked and port 21 does not seem to be open. I went into my router, and discovered it was the most basic router since time began and there is nowhere for me to add ports. What can I do now? Contact my IP? Can they add it for me? Maybe I could run out and buy a new router that allows me to access the port? Or is there something that I am doing seriously wrong as I have managed to ssh but apparently port 22 is also closed. Am very very confused ( and confusing, sorry)


  3. #2
    Unpaid WDF Intern TheGAME1264's Avatar
    Join Date
    Dec 2002
    Not from USA
    Member #
    2784 times
    Hi there,

    If it's your router, then chances are your ISP is going to be of no help to you unless they sold you the router...especially when port 21 is involved. That's not a port 99.9% of retail end users are going to even know about. The only way in which you will know is if you are uploading web pages, which is beyond the scope of a consumer ISP. If this is for your company and you're on a company ISP, however, you might get lucky.

    With that said, it might be easiest to see if you can bypass your router, connect directly to your modem, and then try to connect via FTP to your server. If you can, then it's the router. If not, it's either your host or possibly your ISP (I've heard of ISPs restricting access to port 25, although I haven't heard of any restricting access to port 21.) If it's the router, see if you can set up a DMZ (Demilitarized Zone) and assign the IP address to that of your computer...otherwise, get a new router.

    Anyway, try bypassing the router and let us know what happens.
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  4. #3
    Senior Member Webzarus's Avatar
    Join Date
    May 2011
    South Carolina Coast
    Member #
    770 times
    Just a thought ... How do you know port 21 is blocked ?

    More often than not, users don't know how to check to see if port 21 is blocked on an ISP

    Of to any edu site that has an FTP server setup for their downloads or in your browser visit any FTP site... If you can click a link and download a file ... Yes it's using http protocol to display... But the file transmission is done on FTP using port 21.

    If you have the most basic of basic routers, and no where to add port mappings... Then by default its a pass through ... Meaning no restrictions... A router by default can only block it if you can configure it. It's not going to block anything but broadcast traffic.

    Since many sites ( large document and file repositories ) use FTP to actually serve up their documents ( HP, IBM, Cisco ) its doubtful an ISP is blocking traffic on port 21... Maybe direct port 21 connections to any of their internal ip addresses, but they won't ( shouldn't ) be blocking general FTP port 21 traffic. ( there's always the exception though ), but highly doubtful.

    I'd tend to think that your host is more likely to dump your FTP usrname and password if you haven't used it in a while. I'd start by checking with them, make sure you have a current usrname and password...

    Start by testing with your browser... Perhaps their online FTP client from their control panel... If it works there... Then test in DW...

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