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  1. #1
    Junior Member
    Join Date
    Oct 2019
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    61050

    Consultation help

    Hi, I'm starting up my web design business.

    How should a consultation transpire with a client? I'm very nervous about what I should say, how to act, etc.

    I was thinking I was going to ask them questions from here http://flc.losrios.edu/~tully/Misc/W...NewClients.pdf

    just go down the list, tell them I'll get back with them a quote

    meet them a few days later with the contract and everything.

    I'm just so lost if anyone could guide me itd be much appreciated

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  3. #2
    WDF Staff mlseim's Avatar
    Join Date
    Apr 2004
    Location
    Cottage Grove, Minnesota
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    Do you have an existing portfolio of sites you've already done?

    Those are good questions to ask, but meeting with them (preferably in person) would be the best thing.

    Keep in mind that many small businesses only need a one-page site to display business hours, location, contact, etc.

    If you create a website where a business is supposed to edit content themselves, they need to be capable and willing to do that ... which in many cases they won't and the site will become obsolete with wrong information on it. The clients also need to keep their web hosting and domain hosting accounts active and paid unless you are doing all of that for them. Are you full service? You handle all of the web hosting?

    Not an easy business to get into. Squarespace.com and other "so called free" webhosting sites are pretty easy to create.

    You might think it's easy to just give them a wordpress site and make it look really cool, but they will need to be trained and willing to learn wordpress. That never happens in my experiences.

    Good luck.


  4. #3
    Junior Member
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    Aug 2019
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    These questions are good, but do not be surprised how little your customers really know about their own business.
    I asked one customer of mine similar questions, but I got the answer: "You are the expert and that should YOU know - or find out for me"

  5. #4
    WDF Staff mlseim's Avatar
    Join Date
    Apr 2004
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    Cottage Grove, Minnesota
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    Web design is one of the hardest businesses to get into. You not only need to know all about graphic design itself, but also programming/scripting in PHP/PDO/JQuery/SQL, etc. There are hundreds and hundreds of "web design and web development" businesses, many are just one person, and others are businesses with multiple professional experts in the various fields required to run the business. The prices charged for a web site vary in an unrealistic range of prices.

    Then, once you have a site designed and running, it can become obsolete in months. Version updates, browser security changes, script updates that wreck the site layouts and scripts that fail for any number of reasons beyond your control.

    I do some freelance programming/scripting and end-up diving into amazingly convoluted code. I sometimes tell clients that I will "pass" on the offer to assist them. Their expectations are too high, and their sites are a mess.

    Summary: it's a sh*tty business to get into ... in my humble opinion.



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