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  1. #1
    Junior Member
    Join Date
    Feb 2004
    Posts
    3
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    4822
    Hey everyone,
    I registered a new domain and waited the 48 hours for it to become live. However, after contacting godaddy they sent me this:

    Thank you for contacting Customer Support.

    Doing an NSLookup on your domain name, it appears as though the domain name in question is resolving to the proper name servers, but they are not yet giving an Authoritative answer when attempting to pull the site up.

    You will need to contact your host to verify they have everything setup properly on their end.

    Please let us know if we can help you in any other way."

    I have already contacted my hosts customer support. I just wanted to know if anyone has any ideas as to how I might be able to fix ths..btw my host is Shieldhost.

  2.  

  3. #2
    Unpaid WDF Intern TheGAME1264's Avatar
    Join Date
    Dec 2002
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    Not from USA
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    There isn't one. Your host is responsible for this issue, assuming they provided you with the proper name servers (which they appear to have done, according to GoDaddy). What you'll need to do is ask them to add the domain name to their DNS servers, if you haven't done so already.
    If I've helped you out in any way, please pay it forward. My wife and I are walking for Autism Speaks. Please donate, and thanks.

    If someone helped you out, be sure to "Like" their post and/or help them in kind. The "Like" link is on the bottom right of each post, beside the "Share" link.

    My stuff (well, some of it): My bowling alley site | Canadian Postal Code Info (beta)

  4. #3
    Junior Member
    Join Date
    Feb 2004
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    Member #
    4822
    Yeah, I gave them the domain name upon registering...and im pointing to the correct servers...so im at a standstill...can you reccomend another good registrar?

  5. #4
    Unpaid WDF Intern TheGAME1264's Avatar
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    It's not the registrar. It's the host. YOu need to talk to the host about it. GoDaddy has their end of it fine, and they're a good registrar.
    If I've helped you out in any way, please pay it forward. My wife and I are walking for Autism Speaks. Please donate, and thanks.

    If someone helped you out, be sure to "Like" their post and/or help them in kind. The "Like" link is on the bottom right of each post, beside the "Share" link.

    My stuff (well, some of it): My bowling alley site | Canadian Postal Code Info (beta)

  6. #5
    Senior Member nsr81's Avatar
    Join Date
    Oct 2002
    Posts
    1,132
    Member #
    250
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    15 times
    Hi,

    In addition to pointing the domain to your host's nameservers, your host needs to make configuration changes in their system to respond to queries for that domain. That usually includes creating a zone file for DNS server and creating proper virtual host entries for webservers, like apache.
    There and Back Again :Ogre:

  7. #6
    Junior Member
    Join Date
    Feb 2004
    Posts
    3
    Member #
    4822
    thanks guys, you can close the topic. My domain is up nowYour info helped thx to both of you


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