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  1. #1
    WDF Staff smoseley's Avatar
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    Hi everyone,

    I have a client with a Magento store on their site: https://www.linealuxe.com/

    We purchased an SSL certificate for them from GoDaddy and installed it a couple months ago.

    Everything (SSL) looks fine in my Firefox and IE browsers, but when visiting the site from my iPhone, or other people report from some computers (various browsers, including IE), the certificate is reported as "Invalid", and that the user should be cautious in accepting the cert.

    This is obvious a HUGE concern for an ecommerce site.

    The certs report from Firefox is attached as an image.

    Any SSL experts who know what may be causing the problem? Could it be that the ownership info is not provided? If so, how do I correct that?

    Please help... the customer is very anxious about this problem.

    Thanks!
    Attached Images Attached Images

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  3. #2
    Senior Member imagn's Avatar
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    Any chance the "error" kicks when hitting the site as http://linealuxe.com and not http://www.linealuxe.com? I can't get it to kick on any browser/platform so just trying to narrow it down.

  4. #3
    WDF Staff smoseley's Avatar
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    I actually went and bought a new cert from SecureTrust yesterday... that one only works on www. But no, that's not the problem. This cert is apparently having the same issues. It's giving the error sec_error_untrusted_issuer in some browsers. I just don't get it!


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