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  1. #1
    Senior Member mafunk's Avatar
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    I am hosted by en-host.com (contact is Jonathan Cartagena). IP address is 216.66.18.101. I'm calling on my fellow webdesignforums pals to help me play detective.

    All servers have been unplugged since Thursday/Friday.

    Support is non-responsive - will not return any clients emails. I've traced IP address to He.net/lightning.net. They are doing a trace on it now, but your help would really be appreciated.

    Can anyone tell me who en-host.com is a reseller for? Or, do you know of any other companies that resell this IP address 216.66.18.101 ? I want to get to the bottom of this. I'm trying to get to someone who can help me to figure out what is going one. If I can find out who all is associate with this IP address I may be able to get my files back.

    My aim is not to demand my money back (though I should). My aim is simply to get a hold of my files so that I can move to a more responsive/reliable host. Please email me at pdxmom2203@yahoo.com

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  3. #2
    Senior Member nsr81's Avatar
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    There and Back Again :Ogre:

  4. #3
    Senior Member Brak's Avatar
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    Or better yet... www.whois.sc/en-host.com you can see it's a co-location of ligtening.net, in NY if that helps any.
    Kyle Neath: Rockstar extraordinare
    The blog | The poetry site | The Spore site

  5. #4
    Senior Member mafunk's Avatar
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    Hey - thanks. I found out that it's with tailoredservers.com. I've sent an email to their support. Hopefully they will be cool and help me out.

  6. #5
    WDF Staff Wired's Avatar
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    The Rules
    Was another WDF member's post helpful? Click the like button below the post.

    Admin at houseofhelp.com

  7. #6
    Senior Member mafunk's Avatar
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    Finally got a hold of him!

  8. #7
    Unpaid WDF Intern TheGAME1264's Avatar
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    Rule #1 About Hosting: Back your information up at regular intervals, since your host won't unless you pay them to do it.
    Rule #2: see rule #1.

    mafunk, my suggestion to you is to do the following, now that you've gotten a hold of him: pretend like he's your best friend in the world until your files are up. Then get them off and start looking for another host. Good hosts don't go down for two days solid at a time. Ever. The only ones that do are the ones that resprout every month or two under a different name.

    Personally, I use CompuGlobalMegaHyperNet. The guy who runs the company is the king of the Internet.
    If I've helped you out in any way, please pay it forward. My wife and I are walking for Autism Speaks. Please donate, and thanks.

    If someone helped you out, be sure to "Like" their post and/or help them in kind. The "Like" link is on the bottom right of each post, beside the "Share" link.

    My stuff (well, some of it): My bowling alley site | Canadian Postal Code Info (beta)

  9. #8
    Senior Member mafunk's Avatar
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    Trust me, I know that he is not a good host. The server has been down for SIX DAYS!!!! And, I'm still waitinng for my files. He was ignoring me and everyone else, until I started posting on the forum that I found him on about the fact that he was ignoring me. Now he is finally returning my emails, but he still hasn't gotten the server back up, or provided me with my files.

    I am going to go with either httpme or bluewho. And, I will be more disciplined about file backup

  10. #9
    Senior Member mafunk's Avatar
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    wow, my last post sounded nasty! I was frustrated with my host. Please don't think that my short tone was directed at you.

  11. #10
    Unpaid WDF Intern TheGAME1264's Avatar
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    No offense taken. Everyone here that's worth their salt has said the same thing about a host at one time or another. I know I have (#$@*($)@#*$@()#$*@#$)(@*)!@#*(!@)#_*!()#@_!@#!@#* #()@_%&@#%*(@)#%&@#)*(%&@%)(#$@% Interland!)
    If I've helped you out in any way, please pay it forward. My wife and I are walking for Autism Speaks. Please donate, and thanks.

    If someone helped you out, be sure to "Like" their post and/or help them in kind. The "Like" link is on the bottom right of each post, beside the "Share" link.

    My stuff (well, some of it): My bowling alley site | Canadian Postal Code Info (beta)


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