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  1. #1
    Junior Member
    Join Date
    Oct 2012
    Member #
    My web designer asked me for all my GoDaddy passwords since my site is hosted on
    Godaddy. I gave them to them.I have now discovered that they did not upload my website
    to my Wordpress application inside Godaddy. They created a manual WP account for it.
    BUT they added an FTP username & password (which I don't know) to my GD account.

    Why did they do the install to a manual WP account? Can I do things like backup my
    files the same in the manual WP account? I don't even know why they asked for all
    my GoDaddy passwords - all of them - not just my FTP user/pw's.



  3. #2
    Join Date
    May 2011
    Fairfax, CA
    Member #
    126 times
    I would hope that you trust your designer enough to give them any passwords that he/she might require.
    As for WordPress, I don't understand what you mean by "manual wp account" could you please explain? perhaps you mean that they didn't use GoDaddy's one-click installer, that they uploaded it manually and made the database manually (which I would recommend anyway).

  4. #3
    Junior Member Hostwinds's Avatar
    Join Date
    Nov 2012
    Tulsa, OK
    Member #
    2 times
    The easiest way for a designer to gain access to your wordpress files is through your control panel which would require your password, and some designers just have their own methods of doing things, such as using FTP instead of the WP app you're used to. As long as this designer is reputable, I can understand why they would require your login information. However, I would make sure that they know what they're doing, and make sure you get all access information for EVERY aspect of your website just in case.

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