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  1. #1
    Junior Member Soapmarine's Avatar
    Join Date
    Mar 2014
    Member #

    PayPal issue: Want my customers pay by credit card without creating PayPal account

    Dear forum members,

    I run website under Wordpress, using Woocommerce and PayPal Standard activated in Settings>Checkout.
    I have confirmed Business mechant account ‘located’ in France.
    PayPal > My Selling Tools> Website préférences> PayPal Account Optional Activated.

    My site:

    My problem: people are still forced to create PayPal account on the checkout. Why?
    I contacted Paypal, they said they don’t see what I see, from their side the client has a choice to buy without credit card.
    I contacted Woothemes (Woocommerce), no answer.

    I tried plugin Paypal Express but it was behaving wonky, it was showing different message on the checkout whether I was checking out from product page, or whether it was express checkout from the homepage.

    Anybody have an idea what is wrong in my case?

    Thank you in advance!


  3. #2
    Unpaid WDF Intern TheGAME1264's Avatar
    Join Date
    Dec 2002
    Not from USA
    Member #
    2783 times
    WooThemes won't be of any help here. PayPal is not part of anything they do, so they don't support it as such...nor should they.

    It's 100% a PayPal issue, so you'll have to deal with them directly. The one thing I can think of is that you may not have Verified your Business account yet. If you haven't, then it theoretically leads to the possibility of money laundering using Guest Checkout (since money can be deposited pretty much anywhere.)

    I did a test order without completing it just to see what'll see it in your order admin. You're right...the option is definitely disabled.
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  4. #3
    Junior Member
    Join Date
    Jan 2016
    Member #
    I had this issue in the past in Ireland too. I setup a Business Account on PayPal and my customers were getting a different type of checkout for PayPal page where the only option was to create an account or sign in. So i created another PayPal account but this time i didnt use the Business Account i just setup a standard account and used my business email. It worked perfect after that.

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