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Thread: Help please...

  1. #1
    Junior Member
    Join Date
    Jan 2017
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    56036

    Help please...

    Hi everyone, am having problems validating Ignitiondeck on my wordpress account which is hosted by 1and1. When I click the validate button it doesn't do anything which means I cant select my commerce platform. Any ideas ?

    Capture.jpg

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  3. #2
    Senior Member Ronald Roe's Avatar
    Join Date
    Mar 2011
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    Oklahoma City
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    Unfortunately, I can't make anything out in that photo, and without more particulars on the situation, I'm not sure what the problem might be.

    Looking at their own troubleshooting information, it seems your server has to have cURL installed. With 1and1, you might not have access to cURL. If you're using the Windows-based hosting, you definitely won't have access to it.

    More information about 1/3 of the way down this page: https://ignitiondeck.com/id/document...oubleshooting/ Look for the heading that says "My Registration won't Validate"
    Ron Roe
    Web Developer
    "If every app were designed using the same design template, oh wait...Bootstrap."

  4. #3
    Junior Member
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    Jan 2017
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    Jamaica
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    56063
    Did you try contacting the web hosting company about this? Sometimes I find WP issues are caused on their end - may be worth a shot!


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