Hello,

This is my first post here, seems to be a great and resourceful site!

I just started a new job and my employer is not able to receive submissions from his website: www.bcareaforeclosures.com

I'm not an expert in web design, but I know some basics (really basic by your standards probably). My employer told me that initially the forms were submitting fine and recently it just stopped working.

I should note that he recently switched domain hosts to GoDaddy. But I don't believe any changes were made to the coding so shouldn't it still work correctly?

I checked the following codes and the seems ok:

<input name="submit" TYPE="submit" VALUE="Submit">
&nbsp;&nbsp;&nbsp;&nbsp;
<input name="button" type="button" onClick="ResetForm();" value="Clear Form">

and also:

<form name="ReportRequestForm" action="sendeail.php" method="post" onSubmit="return Validate(this);">

and also the email to send to:

<a class='clsEmailLink' href='mailto:REMOVED>REMOVED</a>

Any insight from your experience is really appreciated.

I'd wager there's some code in the PHP that references a mail tool from the host, and since the host has changed, so has the mail tool.

i use a php mail script. the parameters are not relevant to the host other then the email address they are sent to. if anything the mail address has changed and maybe that needs to change in the parameters.

I think this might be your answer ....

Godaddy only allows emails to be sent to the email address that is
entered for the website hosting account. Go into Godaddy and
use the exact email address you want the emails sent to ... enter
that as the webhost account email contact .

I don't think that any emails you specify in your PHP script will be recognized.

Thank you guys, I will give it a look at when I go to work tomorrow. I'll let you all know how it goes.

PS: mlseim, I hope the solution is really as simple as that

I just asked my boss and it turns out he signed up at GoDaddy with the same email address that he wants the forms to be sent to. So something must be up with the code...

Unless you mean that GoDaddy forces you to sign up for their own webmail service? That would be just evil.

i dont have any help to offer here but this is of great interest to me because of the limitations put on coding by mainstream hosts.

I have e-mailed GoDaddy... let see how they will respond.

What operating system are you hosting with Godaddy ... UNIX(Linux) or Windows?

We are using Linux to host the site. This should be better than Windows I suppose?

OK ...

Have you tried their own gdform.php script yet,
the one they provide?

Also, I saw this on the internet:

"As mentioned above, form responses will be sent by the script to the email address that you specify. This setting is controlled through Account Management on our site. Visit www.godaddy.com and click on the 'Settings' option from the "Web Hosting & Databases" / "Hosting & Email" menu at the top of the page. Through this link you may type in the email address that you would like our script to use for your form."

Maybe that email address I was talking about needs to also be entered there too?


SEE THIS:
http://www.codingforums.com/showthread.php?t=49998



.

I haven't tried their own PHP script yet, I'm weary to try it because I don't want to mess up the website.

I checked the account and couldn't find the exact links for the account management. However, I ended up going to the "Hosting" menu and went to the "Manage Account" link, where it opens up a new window for the specific domain. From there I went to "Content" and then "Form Menu" getting to a header named: "Forms Email Address" where I can enter the email address I want forms to be sent to.

Here is their description of it:

Form-Mailer Setup (Linux) Your hosting account includes a form-mailer script that you can use to create an e-mail form on your Web site.
To use this script, enter the e-mail address you would like your Web site forms mailed to and click Continue.

Hope this will work. I will need my boss to verify because he is not around right now. I will keep you guys posted

Well I talked to my boss and adding the email address to the forms email address page did not do anything.

I also got a response from GoDaddy that says:

"Thank you for contacting Online Support. When you are attempting to send messages through your hosting account, please be sure that you have relay-hosting.secureserver.net applied in the SMTP settings in your coding. Unfortunately, Online Support cannot provide tutorial or troubleshooting information regarding custom scripting or coding. I would recommend referring to a search engine or online community for further resolution. I apologize for any inconvenience this may cause."

I don't know, I tried doing a search about it and it seems way out of my understanding to do. Will I need to build a new web form, or can I just cut and paste some kind of coding into the existing one?

I found a similar post on it, would it help much?

http://forums.asp.net/p/1110806/1720683.aspx#1720683